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General overview
What services do you provide?
We specialise in the design, supply, technical support and system commissioning of bespoke lighting, lighting controls, window treatments (shades/curtains) and Audio-Visual systems for high-end private residences, delivering solutions that are both technically exceptional and aesthetically refined.
Are your solutions fully bespoke?
Every project we undertake is entirely bespoke, carefully tailored to complement the architecture, interior design, and lifestyle of each client. This means we will meet to discuss how the home will be used, specific areas of interest to note such as artwork etc and the intended interior design style.
What areas do you cover?
We have no specific criteria of project location, whilst the vast majority of our projects are within 40 miles of our Chesham Buckinghamshire based Design Studio. We are therefore often designing around Buckinghamshire, Berkshire, Hertfordshire, Oxfordshire and London. We have also delivered 3 international projects - please see our portfolio page.
Design and collaboration
How do you approach the design process?
Our process begins with a private consultation to understand your vision and requirements. We then develop a considered design that balances performance, atmosphere, and visual harmony.
Do you work alongside architects and interior designers?
Yes, we collaborate closely with leading architects, interior designers and the end client to ensure the project meets the highest standards possible and our intelligent systems integrate seamlessly into the wider design scheme.
Technology and experience
Can the lighting be controlled via our tablet, Android and iPhone?
Yes, all of our controls systems provide smart phone/tablet standalone applications which are simple to access and use.
Part of our on site commissioning involves a demo of how to use the APP to ensure you can immediately utilise all the features and benefits the controls solution provides.
Can lighting and audio be controlled effortlessly?
Yes, all systems can be intuitively controlled via integrated smart home platforms, offering simple, elegant control at the touch of a button.
Do you offer immersive or multi-room audio experiences?
We design tailored audio environments, from subtle background soundscapes to fully immersive, cinema-quality experiences throughout the home.
Are your solutions energy efficient?
We incorporate the latest energy-efficient technologies, ensuring sustainability alongside exceptional performance.
Installation and project management
How is the installation managed?
Our experienced team provide the information required, through our detailed designs, to enable the chosen installation to deliver a precise and well executed standard of workmanship. The program, installation and project management on site is therefore undertaken by the installing contractor.
Privacy and discretion
How do you ensure client confidentiality?
We understand the importance of privacy and operate with complete discretion and confidentiality, please see our portfolio page where several projects are classified as Private Client as an example of this practice. We never use social media to showcase projects without the specific permission of our clients, which again is transparent on our Instagram page.
Investment and proposals
How are projects costed?
Following our initial consultation, we provide a detailed and transparent fixed-fee proposal tailored to your specific requirements, project scope, and desired level of finish.
As every project is unique, our fee is calculated based on the individual design and technical requirements of the scheme. The quoted fee covers all design work, including revisions and ongoing collaboration throughout the design process.
There are no additional charges unless the project undergoes a fundamental change in scope or direction that requires the design process to be restarted from the beginning. In our experience, this is extremely rare and has never occurred on a project we have delivered.
Do you offer site visits?
Should additional site visits be required for matters that cannot be effectively resolved via phone or online meetings, these can be arranged and are charged at our standard hourly rate. In practice, this is rarely necessary, as most installers and contractors prefer to utilise our complimentary remote technical support service.
Aftercare and ongoing support
Do you provide ongoing support?
We offer dedicated aftercare and maintenance services to all lighting and audio visual control solutions that we provide, ensuring your system continues to perform flawlessly over time. Please enquire for more information.
Will I receive training on how to use the system?
Yes, we provide a personalised handover, ensuring you are entirely comfortable with the operation of your system.
What if I require adjustments after installation?
We always leave control systems fully operational at handover and typically return after 2-3 weeks to carry out any fine-tuning or any adjustments required. This allows time for you to live with the system, become familiar with its operation, and identify any changes that would enhance day-to-day usability.
As your requirements evolve over time, we remain available to refine, expand, and adapt your system to suit your changing needs. Additional commissioning visits can be arranged on either a half-day or full-day basis; please contact us for current rates and availability.
Availability
How far in advance should I engage your services?
The most successful projects are the ones where clients engage us early, particularly for large or architecturally complex projects, to ensure seamless integration from the outset. Designs should commence before ground is broken on site.
Should you have any further questions, please contact us on 0345 340 4435, email us at design@woburnconsultancy.com or complete our contact form.